Powerful Features for Your Laundry Business

Streamline operations, delight customers, and grow your business with our all-in-one laundry management platform

Flexible Pricing Models

Charge by basket size (S, M, L, XL) or per-item with custom service options to match your business model.

  • Multiple basket size options
  • Per-item pricing for special garments
  • Custom service packages

Order Management

Track orders through every stage from placed to completed with our intuitive workflow system.

  • Visual order status tracking
  • Staff assignment and management
  • Priority order handling

Inventory Management

Keep track of detergents, supplies, and garments with our built-in inventory system.

  • Low stock alerts
  • Supplier management
  • Cost tracking

Delivery Management

Manage pickup and delivery routes efficiently with our optimized scheduling system.

  • Route optimization
  • Driver assignment
  • Real-time tracking
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Local Payment Integrations

Seamlessly accept payments through South Africa's most popular payment gateways.

  • Yoco card machine integration
  • iKhokha payment processing
  • BobPay for online payments

Digital Invoicing

Create professional invoices and receipts that can be emailed or sent via WhatsApp.

  • Customizable invoice templates
  • Automatic payment reminders
  • VAT-compliant receipts

Multiple Payment Methods

Offer your customers flexibility with various payment options.

  • Card payments
  • Instant EFT
  • Cash payment tracking

Revenue Tracking

Monitor your income streams and identify your most profitable services.

  • Daily, weekly, monthly reports
  • Payment method analytics
  • Tax-ready financial reports

WhatsApp Notifications

Keep customers informed with automated updates via WhatsApp.

  • Order status updates
  • Pickup reminders
  • Promotional messages

Customer Portal

Give customers access to their order history and status through a branded portal.

  • Order tracking
  • Payment history
  • Repeat order placement

Loyalty Programs

Reward repeat customers and encourage loyalty with customizable programs.

  • Points-based rewards
  • Discount coupons
  • Referral programs

Feedback System

Collect and manage customer feedback to improve your service quality.

  • Automated satisfaction surveys
  • Review management
  • Service improvement insights

Business Performance

Comprehensive dashboards to monitor the health of your laundry business.

  • Revenue tracking
  • Order volume analysis
  • Peak time identification

Customer Analytics

Understand your customer base and their preferences to drive growth.

  • Customer retention rates
  • Service preference analysis
  • Customer lifetime value

Service Analytics

Identify your most profitable services and optimize your offerings.

  • Service popularity metrics
  • Pricing optimization insights
  • Seasonal demand forecasting

Staff Performance

Monitor and optimize your team's productivity and efficiency.

  • Order completion rates
  • Quality control metrics
  • Efficiency benchmarks

Ready to Transform Your Laundry Business?

Join hundreds of laundry businesses across South Africa that have streamlined their operations and increased revenue with LaundryFlow.